Web Site Privacy
Welcome to the AmeriHealth Casualty Services (ACS) website. Our website was created to make it easier for Visitors to learn about the services, programs and products provided by ACS and CompServices, Inc. If you are currently an agent, broker or employer who has ACS coverage or does business with ACS, you may also choose to register for AccountLink, which will allow you to access information about policies. As with all online resources, we appreciate that visitors to our websites are concerned about the privacy of personal information. This Privacy Policy discloses ACS' policy for collecting, using and disseminating information through its website.
1. Collection of Personal Information from Site Visitors
To better serve you, we use "cookies" to customize your browsing experience. Cookies are simple text files stored by your browser and they provide a method of distinguishing among Visitors to our sites. We use "cookies" to store a randomly generated tag on your computer such that when you revisit our sites, we may recognize the Visitor by the Internet cookie and customize the Visitor's experience accordingly. The cookies created on your computer by using our sites do not contain personally identifiable information. You can refuse a cookie, or delete the cookies file from your computer at any time by using any one of a number of widely available methods. However, you should be aware that if you disable the "cookies" feature of your browser, you may not be able to use the services within our site.
When a Visitor performs a search on our site, we may record information identifying the Visitor or linking the Visitor to the search performed. ACS may also record limited information for every search request and use that information only to solve technical problems with the service and to calculate overall usage statistics.
2. Use of Personal Data
ACS may use the information it collects online for a number of different reasons, including editorial and feedback purposes, marketing and promotions, performing a statistical analysis of Visitor usage, product development, content improvement, or to customize the content and layout of our site. Aggregate data that does not identify individual users may be used for internal purposes.
Personally identifiable information, such as names, postal addresses, e-mail addresses, phone numbers, and other personal information which Visitors voluntarily provide to ACS may be added to our databases and used for future communications regarding site updates, new products and services, the confirmation of transactions, upcoming events and for other purposes in accordance with State and Federal law.
3. Disclosure of Personal Data to Third Parties
Unless otherwise authorized by a Visitor, ACS will not sell, rent, license or disclose personally identifiable information to unaffiliated third parties.
ACS will not release personally identifiable information to any party unless required to do so by government authorities or legal process in accordance with applicable law.
4. Link Disclaimer
ACS occasionally provides links to other entities on its sites for your convenience in locating information, services and products. Please be advised that when you link to these other sites, you are leaving ACS' site and that these other sites are maintained by organizations over which ACS has no control.
Accordingly, a link on any of our sites does not constitute endorsement of the content, viewpoint, policies, products or services provided or advertised on that site. Once you link to a site not maintained by ACS, you are subject to the terms and conditions of that site, including, but not limited to its privacy policy.
Certain products, services or treatments referred to on other sites that have a link on our site, may not be covered under certain plans offered by ACS. Members should refer to their benefit contract for complete details of the terms, limitations and exclusions of coverage. In addition, certain providers may not be network providers. Please refer to our provider directory or call ACS to make certain the professional listed is a network provider.
5. Security Measures
ACS has implemented numerous security features to prevent the unauthorized release of or access to personal information. For example, all ACS employees are required to certify their understanding that personal information is considered confidential, that it is important to safeguard personal information, and that ACS will take appropriate action against any employee who fails to acknowledge these facts or adhere to the requisite standards of conduct.
The ACS AccountLink uses 128 bit encryption to help keep information secure. You will not be able to access certain pages of our site unless your computer has 128-bit encryption. You should also be aware that despite these and other security measures implemented by ACS, no security process is completely foolproof. We will continually assess our security procedures and modify them to protect your information and we ask that our Visitors take the appropriate measures to protect their information.
If you register for AccountLink, you will have the opportunity to receive or create a password to access or submit personal information. Visitors who register for AccountLink should not divulge their password to anyone and ACS will never ask for your password in an unsolicited phone call or e-mail. When you are finished with applications that are password protected, you should exit the page.
You should be aware that the confidentiality of any communication or material transmitted to/from ACS via this site or e-mail cannot be guaranteed. ACS is not responsible for the security of information transmitted via the Internet. Visitors who prefer to communicate with ACS in another manner other than through our site can write to us via regular mail at: AmeriHealth Casualty Services, 1880 JFK Blvd. 8th Floor, Philadelphia, PA 19103. If you prefer e-mail, you can submit an email.
6. ACS' Right to Contact User
ACS reserves the right to contact site Visitors regarding account status and changes to the member handbook, the privacy policy, or any other policies or agreements relevant to those who visit the site.
7. ACS' Right to Change Privacy Policy
ACS reserves the right to change this Privacy Policy at any time by notifying Visitors of the existence and location of the new or revised Privacy Policy.